How do I retrieve my walkthrough files from PowerSteering?

PowerSteering will no longer host customer video tutorial files known as walkthroughs. Users wishing to retrieve their walkthrough files will need to remove them before October 2014. This article details the steps to retrieve your walkthrough files from PowerSteering and save them to a local drive. We are using a Firefox browser for this example.

1. Click Search

  • Click the Search link.

2. Enter Search Information

Enter Search Information
  1. Type the words "Tutorial Links Folder" in the text box.
  2. Click Search.

3. Open Folder

  • Click on the link titled "Tutorial Links Folder".

4. Locate Files

  • Locate the files for your custom walkthroughs.

Note: You will need to download each file individually from PowerSteering.

5. Select File

Select File
  • Click on the file name link, click Download.

6. Save File

Save File
  1. Click Save File.
  2. Click OK.

7. Open Download File

Open Download File
  1. Click the arrow button to view the available downloads.
  2. Click the folder button next to the file you want to download.

8. Move File

  • Drag the file to the local drive where you want to store your PowerSteering walkthrough files.

9. Repeat Steps

  • Repeat steps 4 through 8 until all your walkthrough files have been moved to a local directory.


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