How do I add an action item to an issue?

When issues occur, it is important that users take action to resolve them. These are called action items in PowerSteering and provide users with a method for recording and tracking problem-solving activities. This article describes how to add an action item to an issue.

1. Click Issues

Click Issues
  • On the Icon Bar, click the Project button, then click Issues.

Note: Clicking the Project button on the Icon Bar will take you directly to the Summary page of the last work you visited.

2. Select Issue

  • Click the subject of the issue you would like to add an action item to.

3. Click Add Action Item

  • Click Add Action Item.

4. Enter Details

  1. In the Name field, type a name for your action item.
  2. Enter or select additional information as needed.
  3. Click Add Action Item.

5. View Action Item

  • View newly created action item.


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