Resolved Issues

Below is a summary of the main issues addressed by this service pack.  Individual customer cases will be updated by the support team through the portal. Cases will be closed out with customers upon confirmation that the issue has been resolved to your satisfaction.

Note: This page could be updated as new information becomes available

1. Data Extract

  • Fixed a issue that caused an error to occur when two or more data extract jobs were running concurrently and accessing the same portfolio.

2. Project Scheduling

  • Fixed an issue that caused the duration to be incorrect for ESG projects that were created as complete and had planned end dates before the current date.

3. Reporting / Report Wizard

  • Fixed a performance issue related to the validation of arithmetic calculation column expressions.

4. Single Sign-On Environments

  • Updated logic so that only Administrators are allowed to update the Username field.


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