How do I de-escalate an issue to a discussion?
If an issue is no longer an active problem for a project, it can be de-escalated to a discussion. This article describes how to de-escalate an issue to a discussion.
1. Click Issues
- On the Icon Bar, click the Project button, then click Issues.
Note: Clicking the Project button on the Icon Bar will take you directly to the Summary page of the last work you visited.
2. Select Issue
- Click the subject of the issue you want to de-escalate to a discussion.
3. De-Escalate Issue
- Click De-Escalate to Discussion.
- In the De-escalate Issue dialog box, click Ok.
4. View Discussion
- View issue as a discussion.
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